Mediation Services
Benefits of Mediation
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Less costly and quicker than a court battle - agreements may be used for a lawyer to prepare a legal agreement or a court application.
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Informal, convenient, and engage authentically in a non-adversarial process.
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More likely to restore relationships needed for continuance, e.g., co-parenting and strengthening workplace teams by rebuilding trust.
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Parties maintain their authority to settle the dispute and can craft creative solutions that best meet their needs, rather than a 3rd party making the decision, e.g., arbitrator, tribunal, or judge.
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Completely confidential, no information revealed or discussed during the mediation process can be used or released without the parties' agreement.
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Considerations
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Mediation is voluntary. There is no guarantee that mediation will resolve the conflict. If the parties have no intention to make concessions to find common ground, then the likelihood of arriving at an agreement is slim.
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A mediator cannot give legal advice. Therefore, parties are encouraged to obtain a legal opinion ​before mediation or before finalizing their settlement agreement.
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Mediators do not decide who is right or wrong, take sides, offer advice, or impose solutions.
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Parties usually share the costs of the mediator's fees and expenses.
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Mediation meetings can be in-person, by video conference, or by phone.
Mediation can resolve conflicts:
Within families. Helping parents and families to resolve issues that affect their children, or cope with challenges of a divorce or separation.
Between social workers and caregivers/legal guardians. Contested court applications and service plan conflicts, e.g. guardianship, placement, visitation, safety, or permanency plan.
In the Workplace. Interpersonal and performance-related conflicts between:
- co-workers
- supervisors and staff/contractors, or
- service providers and their clients/customers.
Within Organizations. Governance and membership disputes, formal complaints.
Between Neighbors and Communities.
- noise complaints, land-use issues
- an inter-municipal development plan or collaborative framework disagreements
- negotiations or conflicts involving Indigenous communities: First Nations, Metis Settlements, and Inuit peoples.
Mediation Services
The team at True Dialogue Inc consists of experienced professional mediators dedicated to guiding individuals and groups through challenging situations with skill and empathy. Whether it's navigating family dynamics, workplace disputes, or restorative justice processes, their expertise ensures effective, tailored solutions to foster understanding and resolution. The follow are the current types of mediation we offer:
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FAMILY MEDIATION
If you're navigating the challenges of separation or divorce, mediation can help you develop a positive and cooperative co-parenting relationship, fostering stability and understanding for your family.
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WORKPLACE MEDIATION
Restorative mediation services are a practical solution for addressing workplace conflicts and formal grievances, offering a timely and cost-effective path to resolution while building a culture of respect and collaboration.
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CHILD AND FAMILY SERVICES MEDIATION
Mediation services offer a collaborative space for families and Child and Family Services to address concerns and challenges together. Through respectful dialogue, this process helps build mutual understanding, resolve conflicts, and create pathways for stronger, healthier family relationships.​